Privacy Policy

This Privacy Policy explains how VSNY Van Lines ("VSNY," "we," "us") collects, uses, and protects the information you provide when you use our website or request a moving quote.

Information We Collect

We collect the information you submit through our quote form or AI chat assistant, which may include your name, phone number, email address, moving origin and destination, move date, home or office size, and details about your move. We do not collect payment information through this website.

How We Use Your Information

We use your information solely to respond to your quote request, communicate with you about your move, schedule and perform services, and provide customer support. We do not sell your personal information.

Mobile & SMS Information

If you opt in to text messaging, we use your mobile number to send messages related to your quote and move as described in our SMS Terms & Conditions. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information remain subject to the rest of this policy. You can opt out of texts at any time by replying STOP.

Sharing of Information

We may share information with trusted service providers who help us operate our business (for example, email delivery and SMS messaging platforms), only to the extent needed to provide our services and under obligations of confidentiality. We may also disclose information when required by law.

Data Retention & Security

We retain your information only as long as necessary to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You can opt out of text messages by replying STOP and out of emails using the unsubscribe link.

Contact

VSNY Van Lines · 9 Shaw Rd, Conklin, NY 13748 · (929) 604-3704 · sales@vsnyvanlines.com